Dealer Submission
Authorized dealership personnel submit the required transaction information.
A repeatable workflow that helps dealerships review, document, and escalate higher-risk transactions.
Authorized dealership personnel submit the required transaction information.
Customer, vehicle, and transaction data are reviewed through the approved workflow.
Potential inconsistencies or elevated risk indicators are identified for further attention.
The dealership receives and retains applicable confirmation and documentation.
If a qualifying problem arises, the dealership follows the applicable support process.
Dealer teams need a process that is clear enough to follow, fast enough to use, and structured enough to document. Final workflows may vary by program configuration, integration, and approved terms.